Return & Refund Policy
Every Acrylio print is covered by our 14-day easy return promise.
Damaged on arrival
- Message us on WhatsApp within 14 days with a photo of the damage
- We reprint and reship free, or refund in full — your choice
- No return shipping, no questions asked
Other reasons
Custom prints can't be resold, but if something isn't right — wrong size, colour way off from the preview — contact us and we'll make it right with a reprint or refund.
How refunds are paid
Refunds go back to the original payment method within 5–7 business days.